YOUR WEBSITE IS SUPER SLOW

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing performance issues on our website, which are preventing you from accessing your account to change your payment method. The website is extremely slow, leading to errors and timeout issues.
Solution:
We are currently aware of these performance issues and are actively working to resolve them. We recommend trying to access the website again later, ideally in one to two hours. If the problem persists, please check our known issues page for any updates or related issues. Ensure that you have the latest versions of themes and plugins installed.

If this solution does not resolve your issue or seems irrelevant, we highly recommend opening a new support ticket. You can do so by visiting our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Performance

This topic contains 1 replies, has 0 voices.

Last updated by Bruno Kos 2 months ago.

Assisted by: Bruno Kos.

Author	Posts
October 27, 2025 at 12:55 pm #17521961
sahira-parveenS	Background of the issue: I am trying to change my payment method on your website, but I am unable to access that part of my account due to performance issues. Symptoms: The website is extremely slow, leading to errors and timeout issues when attempting to change the payment method. Questions: What is going on with your servers? Why is the website so slow?
October 27, 2025 at 1:05 pm #17522065
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, We are aware of the performance issues on https://wpml.org/. Our team is investigating the problem and working to restore the site’s performance to normal levels. Please try again later, ideally in one to two hours at most.