[Resolved] About WPML translation

Based on the information you provided in the duplicate ticket, it seems that you are translating the text through the strings.

BuddyBoss uses placeholders like {{{activate.url}}} in the URLs. I'm unclear on what you mean by saying they are not translated, as your screenshot shows the "pencil" icon, which indicates that the strings have been translated. Please click on the icon to verify if the translations are correct.

I suspect you may have translated the wrong string and are searching for the one that defaults to Japanese. Please let me know if this helps clarify the issue.

You referred to "an extra translation is added" Do you mean the text after the "/"? This might be coming from the variable.

Best Regards,
Marcel

Hi,

thanks for the info. So if right now Japanese is your default language, it seems the wrong string is registered and translated.

What does the actual Japanese translation from that string shows? Is the HTML correct there? I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards
Marcel

Hi,

thank You! The mentioned string in your other ticket is not the translated string you saw in your mail notification. Take a close look at the wording your screenshot was showing:

"Thanks for registering! To complete the activation of your account, go to the following link:"

The entry in hidden link">WPML string translation is different. The string your screenshot was showing is named "Thanks for registering! To complete the activation of your account and site, go to the following link:

It includes "and site". The translation is also not in Japanese; it has the 1:1 translation of English saved, but your screenshot shows Japanese letters. This is not the string your mail notification is showing. I can't detect any other string that could be related.

I used AI to extract the Japanese letters from your provided screenshot, so it's easier for me to search for that content; I will add it here as a reference:

登録ありがとう！
アカウントのアクティベーションを完了するには、以下のリンクにアクセスしてください：
にアクセスしてください。

I researched all strings (including translations) for "登録ありがとう！" and can't find any entry coming from WPML string translation. But I found it coming from BuddyBoss -> E-Mails: hidden link.

The default language is Japanese, as expected, and the string is translated into English there. And the issue here is that the placeholder variable (registration token URL) got modified: hidden link.

It uses {{activate.url}} as a variable, with 2 symbols; in English, it uses 3 symbols {{{activate.url}}}, which is correct. So the issue is that the Japanese variant was changed from {{{activate.url}} to {{activate.url}}. Please remember that this is not a string; it's a regular post inside BuddyBoss and was already wrong in your default language before it was translated by WPML.

Please see the hidden link">guide regarding Registration tokens:

{{{activate.url}}}
Link to the site’s membership activation page, including the user’s activation key.

Best Regards
Marcel