[Resolved] Can't find where the button in my header is in order to translate

Hi,

Thank you for contacting the support.

Usually you can find these strings in WPML String Translations, see following for details:

- https://wpml.org/documentation/getting-started-guide/string-translation/
- https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

However, I am not sure if you've tried there. Also can you please explain where's this button coming from, like a Gutenberg block, a page builder element or etc.

Also please provide debug information of your website for an overview of your setup? See https://wpml.org/faq/provide-debug-information-faster-support/ for more information.

I've enabled the debug information section for your next reply.

Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.

Thank you for the updates.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.