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Supporter timezone: Asia/Karachi (GMT+05:00)

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Last updated by Noman 4 months, 3 weeks ago.

Assisted by: Noman.

Author Posts
January 22, 2025 at 11:22 am

eventL

Background of the issue:
I am trying to edit a page in Elementor Pro editor on another domain, but it logs me out of the admin. The issue occurs with my Elementor Pro and WPML setup. URL: hidden link

Symptoms:
When I try to edit a page in Elementor Pro editor on the other domain, it logs out the admin, requiring me to re-login, and then the editor is not working anymore.

Questions:
Can you help with the issue of being logged out when editing with Elementor Pro on another domain?
Why is the Elementor Pro editor not working after re-login?

January 22, 2025 at 11:52 am
January 27, 2025 at 11:17 am #16637364

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Apologies for the delay due to an unusually high workload. Your ticket has now been assigned to me, and I’ll ensure a quicker response time moving forward.

I’m debugging this issue to your site and get back to you with an update soon.

Thank you for your cooperation and patience

January 27, 2025 at 3:44 pm #16638583

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

It seems this issue arises due to a Cross-Origin Resource Sharing(CORS) Policy as you can see in the attached screenshot.

We advise you to show the error message to your hosting support so that they will allow you to access the files from one domain to another.

One of our customers also suggested the fix for this issue, you may give it a try after taking a backup: https://wpml.org/errata/elementor-custom-fonts-cause-cors-policy-issue-with-different-domains-per-language/#:~:text=issue%20very%20easily%3A-,Header%20set%20Access%2DControl%2DAllow%2DOrigin,-You%20could%20either

If the issue persists, please provide a duplicator package of your site. Here is a doc for more details: https://wpml.org/ko/faq/provide-supporters-copy-site/

Please let me know the results,
Thank you

CORS policy.jpg
February 4, 2025 at 10:07 am #16665896

eventL

Hello,

I have added this to my .htacess, but stil its not working.
I have added Duplicator plugin and created a package for you. You can download it from the admin and debug futher, thanks.

February 4, 2025 at 2:42 pm #16667373

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for trying it. I tried to login to your site but the login info is not working anymore. Could you please provide me with a working login so that I can download the duplicator package and debug the issue further.

I’ve enabled a private input box for your next reply.

Thank you for your cooperation and patience

The topic ‘[Closed] Cross Domain not working with Elementor’ is closed to new replies.