Facebook for WooCommerce and Google Listings and Ads did not copy or translate

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
June 7, 2024 at 10:29 am #15714817
shaya	Background of the issue: I am using Facebook for WooCommerce and Google Listings and Ads. I choose their categories and set some info. I am trying to copy or translate these settings to my translated products on my site hidden link. Symptoms: When I open the translated products, they are all empty, and I need to fill in the information again. The settings are not copied or translated. Questions: Why are the settings for Facebook for WooCommerce and Google Listings and Ads not copied or translated to the translated products?
June 10, 2024 at 3:04 am #15719976
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Shaya, Thank you for contacting WPML support, I’m happy to help you with this issue. Can you please help me replicate the issue on a clean installation of WordPress? You can access the admin area directly with this link hidden link Kindly follow the steps below: - Don’t restore your site there. - Install Facebook for WooCommerce and Google Listings and Ads plugins. - Try to replicate the issue with minimal steps. - Then let me know the steps to replicate it. Looking forward to your reply. Thanks

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