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Last updated by Dražen 4 weeks, 1 day ago.

Author Posts
June 23, 2025 at 11:04 am #17159580

tetianaP-3

Background of the issue:
I am trying to perform actions with the WPML plugin on my WordPress site.
I encountered a critical error any action with plugin, even update.
when trying to access or restore a previously deleted page. The error seems to be related to the WPML plugin file: sitepress-multilingual-cms/menu/post-menus/wpml-posts-listing-page.class.php. Here is the link to the page where the issue can be seen: hidden link.

Symptoms:
A critical error occurs on the site when I try to update plugin, to access or manage a deleted page. The site breaks and throws a fatal error, specifically referring to a file from the WPML plugin.

Questions:
Is this a known issue in the latest version of WPML?
Is there a hotfix or code patch I can apply?
How can I safely recover the deleted page without breaking the site?

June 23, 2025 at 11:12 am #17159643

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thanks for contacting us.

While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

As I can see from first error, seems it is related to your theme and code it uses. If it is custom theme, it might be it uses some old reference to our code.

Please try next:

1) Go to Plugins > Add New > Commercial > Click “Check for updates" and update WPML plugins to latest versions.

Please make sure to create a backup, before doing any actions, just in case.

2)

- Make sure you have a backup.
- Disable all other plugins and leave active only WPML plugins
- Switch to WP default theme
- Check if the issue still happens.

Let me know how it goes.

Regards,
Drazen

The topic ‘[Closed] Fatal Error when Trying to Access or Restore a Deleted Page — WPML Plugin Involved’ is closed to new replies.