I cannot see my latest support tickets in my support section, the last one available was over 5 mont...

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Supporter timezone: Europe/Madrid (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Assisted by: Marcel.

Author	Posts
November 7, 2025 at 4:24 pm #17557934
jonathanH-21	Background of the issue: I am trying to view my latest support tickets in the support section. Symptoms: I cannot see my latest support tickets; the last one available was over 5 months ago. Questions: Why can't I see my latest support tickets? How can I access support tickets from the last 5 months?
November 7, 2025 at 5:43 pm #17558188
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, you can find them by clicking the username in the left column: https://wpml.org/forums/users/jonathanh-21/. Best regards Marcel
November 10, 2025 at 1:09 pm #17562516
jonathanH-21	That still doesn't show my recent tickets over the last few weeks.
November 10, 2025 at 1:21 pm #17562578
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, When I open your profile (even in Incognito mode), I see more tickets than what your screenshot shows. Can you confirm that, maybe after a refresh? Best Regards, Marcel