issues during installation of URL naming and excess credit requested

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is setting up WPML to translate their website into multiple languages and has encountered two issues: unexpected '/en' suffix in English URLs and an incorrect credit calculation for translations.
Solution:
For the issue with English URLs having an '/en' suffix, this is standard behavior when using the 'Different languages in directories' option in WPML. If you prefer not to have '/en' for English, consider using a different URL format option in WPML settings.
Regarding the translation credit calculation, the initial estimate includes not only the visible text but also hidden elements like custom fields and content from third-party plugins. To ensure you are only charged for the content you want translated, configure your translation preferences under WPML > Settings before starting the automatic translation. This includes setting non-essential content, such as blog posts, to 'not translatable' if you do not wish them to be included.

If this solution does not fully address your concerns or seems outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Not WPML issue

This topic contains 1 replies, has 2 voices.

Last updated by Kor 9 months, 1 week ago.

Assisted by: Kor.

Author	Posts
October 3, 2024 at 6:05 pm #16251660
stephaneM-28	Background of the issue: I am trying to set up WPML on my website hidden link to translate content into 6 languages: French, Spanish, Italian, German, Portuguese (Brazil), and Arabic. I want to use the 'Different languages in directories' option and 'Translate Everything Automatically' with WPML handling the translations. I was assured that using the language name as a parameter would not affect my original English URLs. Symptoms: After installing WPML, all my English page URLs had '/en' added, which was not expected. Permalink: hidden link Permalink: hidden link 234 posts, pages... × 6 languages ≈ 1,415,799 credits 15 Posts 73 Pages 146 taxonomies Arabic French German Italian Portuguese (Brazil) Spanish Your current setup will use approximately 1,415,799 credits I do not understand as I only have 73 website pages and 15 post pages for a total of about 92,000 words (used another your competitor to calculate number of words in my website). when I use your calculating your cost page, I get the following: Simulate your translation price Number of words to translate 92000 Number of languages to translate into 6 DeepL 1,104,000 credits €393.20 EUR I want to use the Pay-as-you-go Plan Additionally, the credit calculation for translation seems incorrect, showing 1,415,799 credits needed, while I only have about 92,000 words on my website. Questions: How can we fix the issue with '/en' being added to my English URLs? How can I ensure I am charged only for the actual content on my website and not for excess credits?
October 3, 2024 at 6:37 pm #16251786
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Here is the ticket. Please let me know how it goes.