Photos in products not synced

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This topic contains 4 replies, has 3 voices.

Last updated by Andreas W. 1 year, 1 month ago.

Author	Posts
April 30, 2024 at 8:49 am
autumnW	Hi! We have changed the photos on some products, but they are not syncing through the different languages
April 30, 2024 at 9:14 am
April 30, 2024 at 9:22 am #15580479
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: - hidden link Kindly follow the steps below: - Install the Jet engine plugins - Try to create the same template with the same widget you use for images on your website - Create 1 example product and translate - Check if the issue happens. - Share with me step by step guide on how can I check the issue Please do not install or migrate your website on this test site. This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Regards, Drazen
April 30, 2024 at 9:44 am #15580623
autumnW	Hello, I have just done what was asked. It is indeed changing the main photo when updating it, so, it may be something with our site. How should we proceed?
April 30, 2024 at 9:59 am #15580668
autumnW	Hello again, I have re-jumped into the live server. I went into each one of the products, language by language, and just clicked on "Update". It did indeed updated each of the products and now images are showing as intended. The thing here is, when editing the languages through the WPML translation editor, shouldn't it also update the images? Do you have to go into each product and each language to just press "update" so the images re-sync? Thank you very much.
May 2, 2024 at 5:57 pm #15588733
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	If you update images on original content, then the translations will need to be applied again. Going to Products and filtering the products to a second language and then bulk editing the products (save posts) should also be possible in such cases.

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