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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 0 voices.

Last updated by Kor 3 months ago.

Assisted by: Kor.

Author Posts
April 14, 2025 at 12:34 pm #16929425

rafalK-25

Background of the issue:
I am trying to display all sizes and colors for individual products on my site hidden link using WPML.

Symptoms:
Some sizes or colors are not displayed on individual products despite syncing from taxonomy translation level and re-saving products.

eg hidden link thats the oryginal language
thats translated hidden link
as u can see, at translated small size is missing

Questions:
What should I do to show all attributes on all products?

April 16, 2025 at 1:05 am #16936394

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I've checked your translated product here hidden link and I can see the missing size.

Could you please edit the primary language product here? hidden link . Then, resave it and retranslate the product using the Advanced Translation Editor. Then, recheck and see if the missing attribute shows up.

April 16, 2025 at 5:42 am #16936698

rafalK-25

Hey, thank you for advice. Unfortunately its still missing

April 16, 2025 at 7:02 am #16936961

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

April 16, 2025 at 11:28 am #16938266

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I can see some configuration issues here for this product hidden link . I've edited the product and there is only one size attribute selected hidden link as shown in the attached screenshot. However, on the frontend, it shows multiple sizes. How did you add the sizes?

Screenshot_37.jpg
Screenshot_36.jpg
April 17, 2025 at 5:46 am #16941862

rafalK-25

The products are single, while they are linked together by the Linked Variations plugin.

And so, as you can see, most are working properly

April 17, 2025 at 6:59 am #16942075

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Did you make changes over there? Because the translated product is showing the small attribute now hidden link

Screenshot_49.jpg

The topic ‘[Closed] Problem with not displaying atributtes’ is closed to new replies.