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Last updated by Prosenjit Barman 6 months, 3 weeks ago.

Assisted by: Prosenjit Barman.

Author Posts
December 2, 2024 at 11:51 am #16465739

isidreC-2

Background of the issue:
Estamos utilizando WPML en nuestra tienda WooCommerce para gestionar productos en varios idiomas. Al crear un cupón hoy, detectamos que algunas variaciones del producto en alemán parecen comportarse como si fueran el producto padre, aunque el producto padre original está en español.

Symptoms:
Esto ha generado SKUs duplicados o 'fantasmas', que no deberían existir. Este comportamiento está afectando la lógica de nuestro catálogo y de los cupones.

Questions:
¿Cómo podemos evitar que las variaciones del producto se comporten como el producto padre?
¿Qué pasos debemos seguir para eliminar los SKUs duplicados o 'fantasmas'?

December 3, 2024 at 7:07 am #16469526

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There!
Thanks for contacting WPML Support.

Since you've created the ticket in the English forum, let's continue the conversation in English.

I understand the issue you're facing. The product field within the coupon should normally display both the product and its variations. You can test this even without the WPML and WooCommerce Multilingual plugins enabled. Therefore, the way you're seeing both the product and its variation while creating the coupon is expected behavior. Since there is no translation setting set for the Coupon post type, the product field should display the product and variations in both the default and secondary languages.

However, this shouldn't impact the product catalog, as the product and its variations in all languages will only appear in the coupon section due to the translation logic applied to the coupon post type. If you could share more details on how it is affecting the catalog, I can investigate further and suggest the next steps.

If you prefer not to see the variations in the product field, you may need to report this to the WooCommerce team, as it's a default feature of WooCommerce. You may need to write custom code to exclude the variations from the list.

I hope you can understand. Feel free to let me know if you have any other queries or need clarification. I'll be happy to help.

Best regards,
Prosenjit

The topic ‘[Closed] Problema con variaciones y SKUs duplicados/fantasmas al crear cupones en WPML.’ is closed to new replies.