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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display products in the 'Heat exchangers' category on your website after migrating a development page, but the products are not appearing, resulting in an empty page.
Solution:
1. Complete the translation of the last two products in the 'Heat exchangers' category. You can do this by visiting the product editing page here.
2. After completing the translations, check the English page on the front end to see if the products appear.
3. Ensure that the product post type is set to "Translate - only show translated items" in the WPML-> Settings-> Post Type Translation section. This setting ensures that the archive page will only show products that have been translated into the language being viewed.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Last updated by gutti 3 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
January 11, 2025 at 4:54 pm #16584407

gutti

Background of the issue:
I am trying to show products in the Heat exchangers category on this page: hidden link. I just migrated a development page over to fsuh.fo.

Symptoms:
The products ticked as heat exchangers are not showing up, resulting in an empty page.

Questions:
Why are the products in the Heat exchangers category not displaying?
Is the migration affecting the product display?

January 12, 2025 at 1:29 pm #16585660

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

January 13, 2025 at 12:24 pm #16588236

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. Please complete the translation of the last two products hidden link">here.

After that, please check the hidden link">English page on the front end.

Best regards,
Osama

January 13, 2025 at 9:53 pm #16590841

gutti

Thanks, that was much better.
But when clicking on the category "Heat exchangers", all languages pop up. See screenshots. Why is that?

Screenshot 2025-01-13 at 21.47.00.png
January 14, 2025 at 9:49 am #16592108

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I visited the page but didn't see the same thing when visiting the English page. (hidden link)

Please let me know if you visit a different page.

Best regards,
OSama

2025-01-14_11-47-38.png
January 14, 2025 at 11:36 am #16592587

gutti

Hi, It happens when I first click the product and THEN the category, see the clip please.
hidden link

January 14, 2025 at 1:02 pm #16593144

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

The page with the issue is the archive page. (hidden link)

I set the product post type to "Translate - only show translated items" in the WPML-> Settings-> Post Type Translation section. (Kindly check the attached screenshot)

After that, the archive page showed only the products in the visited languages.

Best regards,
Osama

2025-01-14_14-58-51.png
January 17, 2025 at 9:30 am #16604934

gutti

I am not sure what an archive page is.