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[Resolved] Products missing and not appearing in transaltion to fix

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the WCFM plugin on your multilingual site and have encountered an issue where products added in the English version are not visible on the main French language page.
Solution:
If you're experiencing this issue, we recommend duplicating the products or using the fallback option to ensure visibility across different language versions of your site. For detailed guidance, please refer to this documentation.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by Osama Mersal 6 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
March 7, 2025 at 11:12 am #16787795

mehdiB-19

Background of the issue:
I am using the WCFM plugin on my site hidden link with two languages: French (FR) as the main language and English (EN) as the secondary language. I want to ensure that products added in the English version are visible on the main French language page.

Symptoms:
When a vendor accessed the website in the English version and added products via storemanager/en/, they couldn't find them on the main French (FR) language page.

Questions:
How to sync these product if I don't want to translate them ?
Is there a way to block plugins from having the /en/ in their URL so they are not considered part of the translation?
March 10, 2025 at 5:03 am #16794180

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload.

You can duplicate them or use the fallback option. Kindly check this guide.

Best regards,
Osama