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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to change the content of a widget in different languages on their website. Even after updating the heading from the string translation, the content for each language does not update accordingly. If the content of the French language is updated, the widget shows only the French store, and other language stores do not appear.
Solution:
We recommend using different widgets for each language to manage the content effectively. You can find detailed instructions on how to set this up in our documentation: Translating Widgets. Additionally, try setting your current widget to "English", then create a new widget, add the content in the desired language, and set it for that specific language.

If this solution does not resolve your issue or seems outdated, please check our related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so here: WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
August 9, 2024 at 6:10 am #16054904

amberY

Background of the issue:
I need your help to check the widget content string translations because I am not able to change the content of the widget in different languages. The site I need help with is hidden link.

Symptoms:
I am not able to change the content of the widget in different languages.

Questions:
How can I change the content of the widget in different languages?

August 9, 2024 at 6:22 am #16054912

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

We have multiple ways that you can use to accomplish this (they are all presented in the page that I'm going to share with you below) but my favorite one is this:
https://wpml.org/documentation/getting-started-guide/translating-widgets/#using-different-widgets-for-different-languages

I hope that you will find this information helpful.

Please let us know how things go.

Mihai Apetrei

August 9, 2024 at 6:46 am #16054974

amberY

Hi Mihai Apetrei!!

I have followed the same and I have updated the heading from the string translation (hidden link) but not able to change the content for each language.
If I update the content of french language then this widget is showing only french store only and another language store is not showing.
Please check the screenshot here:
hidden link

August 9, 2024 at 10:36 pm #16057899

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there and thank you for the update.

Have you tried setting that widget to "English", then create a new widget, add the content in and set it as a different language?