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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to delete all English translations and their duplicated media to start fresh translations as the site has completely changed.
Solution:
If you're looking to delete all translations in a specific language and start over, we recommend removing the language from your website. This action will delete all existing content in that language from your site's database. Here are the steps to follow:
1. Ensure you have a full backup of your database before making any changes.
2. Visit the WPML documentation on Deleting Languages and Plugin Data by Doing a WPML Reset on Your Site.
3. Follow the instructions to remove the secondary language and all existing translations.
4. After removing the language, you can reactivate English on your site.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues at https://wpml.org/known-issues/ and confirming that you have the latest versions of themes and plugins, the problem persists, we highly recommend opening a new support ticket. For further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 3 voices.

Last updated by pascalB-17 8 months, 1 week ago.

Assisted by: Andrey.

Author Posts
April 16, 2024 at 11:33 am #15524642

pascalB-17

Tell us what you are trying to do?
I want to delete all english translation and it's duplicated media to re-translate them freshly as the site completely changed

Is there any documentation that you are following?
Didn't find any appropriate threads in support forum

Is there a similar example that we can see?
no

What is the link to your site?
hidden link

April 16, 2024 at 12:03 pm #15524885

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Meanwhile this ticket is attended by one of my colleagues, I'll recommend checking https://wpml.org/faq/how-to-delete-the-translation-of-a-page/ about deleting the translation of content. The same method you can follow for the media.

Regards.

April 16, 2024 at 12:07 pm #15524936

pascalB-17

Hi Waqas

Thanks for your reply.
I am aware of that solution. Unfortunately (especially for the duplicated media) it is difficult to really know which media belongs to translations and which not - that will risk to delete the wrong media and lead to more problems.
I was hoping for a simpler solution that would delete all (in my case) english media versions wothout have to double check every image (there are many)

Thank you
Pascal

April 16, 2024 at 7:34 pm #15528192

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Hello Pascal,

I hope this message finds you well. I wanted to follow up on the article that my colleague shared with you. It is still accurate, or you may want to consider removing the English language from your website. By doing so, you can delete all existing content in the secondary language(s) from your site's database.

To accomplish this, please visit the following URL: https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#step-1-remove-the-secondary-languages-and-all-existing-translations

Once you have removed the language, you can activate English again.

I hope this helps. Please backup your database before making any changes.

April 17, 2024 at 7:57 am #15529971

pascalB-17

Hello Andrey

Thank you, this is the kind of solution I was looking for to have a clean new start on the translation without having to worry of old duplicates and clogged database

Cheers
Pascal