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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 5 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 7 months ago.

Assisted by: Christopher Amirian.

Author Posts
November 5, 2023 at 11:08 am #14732697

laszloK-12

On the main page of hungral.hu/en there is this part: Csodálatos harmónia vette...
I cant find it anywhere in the translations list. It is a Wpbakery Single Testimonial

Same with this: A Hungrált a földre, padlóra lehelyezve... which is a Higlighted text object

Also I cant find how to translate this form:
hidden link

Thank you in advance!

November 5, 2023 at 1:59 pm #14733123

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Would you please provide us with the debug information?

https://wpml.org/faq/provide-debug-information-faster-support/

As you are using the Salient theme it might be the fact that the Testimonial widget that you use in WP Bakery is not compatible with WPML.

To be able to report the compatibility issues we need to replicate the issue on a clean installation.
I created a clean installation of WordPress, WPML, and all necessary WPML add-ons.
You can access the WordPress dashboard using the link below:
hidden link

Kindly follow the steps below:

- Install the Slient theme.
- Install the necessary plugins to run Slient.
- Add a sample page and add a testimonial widget using WP Bakery.

- Try to translate it to replicate the issue.

This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

Thanks.

November 6, 2023 at 7:58 am #14735191

laszloK-12

hello!

I did it, installed salient and marked the part with this text:
TODO: This block cant be translated unfortunately

thanks!

November 6, 2023 at 2:07 pm #14738731

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

It seems you imported pages which is not what we want.

Would you please add a page and use the testimonial slider only? I checked and could not see where you added it. Would you please give me the link?

November 6, 2023 at 2:53 pm #14739083

laszloK-12

This page:
hidden link

I re-imported the demo, so the problematic part is:
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring.

It is directly under the opening header.

But in this installation this part appears also in the translations...I tried to recreate this part in our site and still does not work.

November 7, 2023 at 6:26 pm #14751025

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

The link you shared just shows this for me:

Elnézést, nincs megfelelő jogosultság a vázlat előnézetének megtekintéséhez.

Please do not import anything, the whole purpose of this clean site is to create a testimonial from scratch on a page and show that it is not translatable so we can show that to the compatibility team to follow up.

Thanks.

The topic ‘[Closed] Some parts cant be translated’ is closed to new replies.