Background of the issue:
Translate some strings that are displaying on the Footer. No matter what I try, nothing works as expected. I always receive the "This action does not apply to any of the selected translation jobs" and also "the translator could not be assigned to the job".
I tried everything what's suggested on the forums and nothing works.
The thing is there's no way that the String Translation Plugin works properly. Everytime when I try to get the Translation done in Translations, I press the "Take and Translate" button and receive the notification that "The translator could not be assigned to the job".
Also, when I try to assign the Translator on "Jobs", I also receive the notification "The translator could not be assigned to the job". And, also in "Jobs", when I try to get translations via Bulk Actions, I receive the notification that "This action does not apply to any of the selected translation jobs".
I'm adding you a screenshot so you can see the notification that I'm getting on console. The thing is, we already enabled WordPress REST API also. I also have made all the steps that you usually suggest to try on the Troubleshooting page.
Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Unfortunately, I do not have permissions to give you access to the site due to security measures of the company. We will have to do some workaround or something where I will have to do the tests.
I'm sorry, and I know this makes everything a little bit more difficult but I cannot do anything.
I could suggest to do some screensharing session or something, but I'm afraid you don't offer such a service, right?
