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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 5 months ago.

Assisted by: Andrey.

Author Posts
September 5, 2023 at 11:04 pm #14347829

dmytroS-13

Hi, WPML team.

I faced a problem when WPML translation editor doesn't save the translated pieces of text after update of the original page (RU). I complete translation in Translation editor and save it, and the translated page (UA) is displayed correctly. But when I make any changes on the original page and open the translation editor, it doesn't save most of the previously translated strings. So any change of the content discards previous translations in the WPML editor. But the website page still displays the translation for the user and also the translations still remain saved in Strings.

As you can see in my screenshot, we see these tranlsations in Strings, but we don't see in WPML translation editor. Why does it happen?

The thing is any minor change (in RU version) like one word in Meta-tags in Rank math will require redoing of the whole UA translation in WPML editor.

If you need access I can provide it.
Looking forward to your help

Kindly,
Dmytro

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September 6, 2023 at 2:25 pm #14353205

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Hi Dmytro,

Thank you for contacting WPML support.

I’m sorry that you ran into trouble with this. I would be happy to assist you with your ticket here:
https://wpml.org/ru/forums/topic/split-3-у-меня-постоянно-сбиваются-переводы/