Background of the issue:
I'm using WPML to translate my website to Arabic. I'm encountering issues with the Slider Revolution plugin and the footer under Thim elements. Additionally, I'm using WPSchoolPress and BookingPress plugins, which are not working well with WPML.
Symptoms:
When translating the slider, the letters are separated. The Arabic footer appears in the English version. Strings from WPSchoolPress and BookingPress are either not found or do not appear on the frontend after translation.
Questions:
How can I fix the issue with the Slider Revolution plugin where letters are separated after translation?
Why is the Arabic footer appearing in the English version of my site?
How can I ensure that strings from WPSchoolPress and BookingPress appear on the frontend after translation?
Our support policy allows us to take care of only one issue per ticket.
Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.
Please allow me to answer your questions accordingly.
Why is the Arabic footer appearing in the English version of my site?
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
How can I ensure that strings from WPSchoolPress and BookingPress appear on the frontend after translation?
Could you share the URL of the page in question here? It could be cache-related or something else.
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