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This thread is resolved. Here is a description of the problem and solution.

Problem:
1. Links in the translated language are redirecting to the Italian version.
2. Some content on the product page is not translated.

Solution:
1. We updated the product and its translation in the default language. We recommend checking if the translation appears correctly now.
2. For strings originating from template files, use the gettext function to make them translatable via WPML. For guidance on this process, please refer to our documentation on translating the theme you created.

Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in our support forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 1 month ago.

Assisted by: Osama Mersal.

Author Posts
April 14, 2024 at 4:21 pm #15516461

tommasoG-5

Ok! The last questions than I really appreciate your support especially in Sunday.

1- It seems the links in translated language goes to Italian
2 Product page haven't some content translated, see image. Links are: ITALIAN: hidden link ENGLISH hidden link

April 14, 2024 at 4:22 pm #15516463

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I've updated the product and its translation in the default language. Please check if it's translated correctly.

If not, please share a screenshot of the problematic strings and where I can edit them in the backend.

Best regards,
Osama

April 14, 2024 at 4:25 pm #15516465

tommasoG-5

Yes now I can see the description There is still some string but I will discover better. How could you make the description appear? I already uploaded the product, or not?

April 14, 2024 at 4:29 pm #15516482

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

The discreption appeared after updating the product in the default language and its translation.

For the other strings, I noticed that they come from template files, so you would need to use the get text function in order to translate them via WPML-> String Translation. Kindly check this guide. (https://wpml.org/documentation/support/translating-the-theme-you-created/)

Best regards,
Osama

April 14, 2024 at 4:48 pm #15516603

tommasoG-5

Thank you for your support, I need of course to read more guides from your links. Very good service!