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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 8 replies, has 0 voices.

Last updated by Christopher Amirian 2 days, 13 hours ago.

Assisted by: Christopher Amirian.

Author Posts
March 6, 2026 at 5:29 pm #17878276

simeonN-2

I want to add a different phone for one of the languages. It doesnt appear in the ATE

March 9, 2026 at 6:49 am #17880678

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Would you please go to the Advanced Translation Editor and in the top section, search for the Phone number and see if it appears for translation?

https://wpml.org/faq/how-to-translate-links/

If the issue persists, please create a dummy page and only add the widget in question and the phone number, get back to us with the link to the dummy page.

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

That way I will be able to see the code under the hood and try to provide you with custom XML code that will force WPML to understand that phone number for translation.

Thanks.

March 16, 2026 at 7:27 am #17898790

simeonN-2

Hello! The phone doesn’t appear.
I will get back to you in a couple of days!

March 16, 2026 at 7:54 am #17898819

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

I'd be happy to check. I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Please tell me which page to check and I will try to see if I can find a way.

Thanks.

March 18, 2026 at 2:35 pm #17908543

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello and thank you for the login information. I recorded a video showing what to do:

hidden link

The code that I updated in WP Dashboard > WPML > Settings > Custom XML Configuration (Tab) is:

<wpml-config>
  <admin-texts>
    <key name="wwpp_settings_wholesale_price_title_text" />
  </admin-texts>
  <shortcodes>
    <shortcode>
      <tag>unit_price</tag>
    </shortcode>
  </shortcodes>
  <elementor-widgets>
    <widget name="icon">
      <fields>
        <field>__dynamic__>link</field>
      </fields>
    </widget>
  </elementor-widgets>  
</wpml-config>

Please follow the steps I mentioen dint he video and you should be able to translate the phone number.

Thanks.

March 18, 2026 at 3:01 pm #17908589

simeonN-2

Thank you very much!

However I have the same problem with the icon list widget. How do I register it?

March 19, 2026 at 8:21 am #17909963

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Please add a dummy page and add the icon list and make sure you fill in all the data that you want to translate.

Then please get back to me with the URL. I will check

March 19, 2026 at 1:45 pm #17911240

simeonN-2

I just updated the same page withe icon list widget as well.
I want to translate both the text and the link.
Thank you!

March 19, 2026 at 2:05 pm #17911368

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Ok thanks. I'd appreciate it if you could update WPML and WPML addons as I could not find the correct code for that Icon List but the new version of WPML should have all fixed.

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update WPML and its addons there.

For more information:
https://wpml.org/faq/install-wpml/#automated-updates