Translating a custom post in another language doesn't copy the checked checkboxes.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Waqas Bin Hasan 7 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
August 22, 2024 at 12:55 pm #16095022
lukasS-37	Background of the issue: translate a custom post into another language. Under settings, I said that the event language should be copied. But the event language is not copied. Furthermore, I cannot edit the event language of a translated post. When I click on update, the change is not saved and the event language is not adapted. Symptoms: Questions: How can if fix this?
August 23, 2024 at 10:32 am #16098166
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. First of all, I'll recommend updating WordPress to the latest version and then recheck for the problem. IMPORTANT: Please take full backup of your website and database beforehand. If problem is still there, then please try the following: 1) Take a full backup of your site and database before proceeding. 2) Deactivate all plugins except WPML, String Translation, Elementor and the plugin bringing up these custom fields. 3) Check for the issue if it still happens. Please let me know your findings and I'll try my best to help you further on the matter. Regards.
August 23, 2024 at 2:00 pm #16098806
lukasS-37	Hi Waqas, I've made all updates, but this didn't prevent the problem from happening. I then made a backup, deactivated all plugins but for Elementer, wpml, string translation and jet engine, but the problem is still happening. So thank you in advance for your further help. Cheers Christelle
August 26, 2024 at 6:37 am #16102599
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.
September 2, 2024 at 8:25 am #16130508
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates, but unfortunately I'm unable to login due to following error: Error: Invalid username/email or incorrect password. Please check on your side and provide correct credentials. I've enabled your next message as private again.
September 3, 2024 at 12:53 pm #16135787
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the access, I was able to login and checked different things. Since it is a live site, I haven't made any change. Is it OK to deactivate plugins, switch themes and try some changes?

The topic ‘[Closed] Translating a custom post in another language doesn’t copy the checked checkboxes.’ is closed to new replies.