Background of the issue:
I am experiencing an issue with WPML and ACF on my site hidden link
. I am trying to ensure that when I clear an ACF field value in the source post, this change is properly reflected in the WPML translation. We are using the latest versions of WPML and ACF, and translating posts with custom fields generally works correctly. This same behavior has also been observed on two other client sites.
Screencast showcasing the problem: hidden link
Symptoms:
When I clear a custom field value in the original post and update the translation, the field no longer appears in the WPML Translation Editor, and the previously translated value remains instead of being cleared.
Questions:
Is it expected behavior that cleared fields in the source post do not update in the WPML translation?
How can we ensure that cleared fields in the source post are either automatically cleared in the translations or reappear in the Translation Editor for update?
Just to clarify: I had already increased the memory limit to 512 before, but the problem still persists. The ticket creation process asks for a debug log before suggesting to raise the memory, which might have caused some confusion.
1.- Please share the access credentials to the site in your next message, which I have set private. This way, I will be able to reproduce the issue and double-check the configuration.
Confirm you have created a full site backup that you can restore if necessary.
2.- Also, share a URL where the issue can be seen and we can use as a reference.
Hi there,
Thank you for sharing the information requested
I would like to ask for your authorization to create a copy of the site to escalate this ticket to our 2nd tier of support, where our specialists will take a deeper look at this issue.
Our 2nd-tier specialists are still working on this issue, and they should have an answer soon. I will get back to you immediately after I get an update from them 🙂
Our developers are still working on a solution. In the meantime, they found that if you add a space instead of deleting the value of the ACFs, it will be updated on the translations.
