Translation Tools tab missing

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client could not see options in the WPML settings as described in the documentation.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to the WPML >> Settings page.
2. Enable the Advanced Translation Editor.
3. Revisit the WPML >> Translation Management page and check if the Translation Tools tab is now visible.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic is split from https://wpml.org/forums/topic/otgs-installer-appears-activated-but-does-not-function/

Tagged: Exception

This topic contains 6 replies, has 0 voices.

Last updated by Noman 3 months, 2 weeks ago.

Assisted by: Noman.

Author	Posts
March 6, 2025 at 9:23 am #16781978
szymonZ-2	I checked doc and I can't see options as in example. Translation of the texts: Translation Panel Translators Translation Tasks
March 6, 2025 at 11:49 am #16782936
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. Could you please try to follow the below steps: 1. Go to the WPML >> Settings page. 2. Enable the Advanced Translation Editor as you can see in the attached screenshot. 3. Visit the WPML >> Translation Management page again and see if now it shows the Translation Tools tab. Please let me know the results, Thank you
March 6, 2025 at 12:33 pm #16783132
szymonZ-2	Transaltion of the screen: Translate Everything Automatically Automatically translate your entire site, but only from PL to EN, DE, Italian. DISABLED ENABLED Translation Status Your default language, PL, must be assigned to a supported language to use auto-translations Assign language But I do not know how to properly assign language 🙁
March 6, 2025 at 12:34 pm #16783151
szymonZ-2	This is the view of the page "Assign language"
March 6, 2025 at 5:38 pm #16784911
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	It seems the Language Mapping column is missing from your screenshot. This usually happens when the Advanced Translation Editor is not enabled from the WPML >> Settings page. Could you please try to enable Advanced Translation Editor and see if this resolves the issue? Here is a doc for more details about language mapping: https://wpml.org/documentation/automatic-translation/using-automatic-translation-with-custom-languages/ Thank you
March 6, 2025 at 6:54 pm #16785093
szymonZ-2	I checked and I already have enabled Advanced Translation Editor. But I see I have such opition. After I add my card it should work right?
March 9, 2025 at 6:20 am #16792363
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Sorry for the delay, I was off during the weekend (Friday-Saturday). Glad to see the Translation Tools tab is visible now. Yes, to use the automatic translation feature either you need to buy prepaid credits or enable pay-as-you-go subscription by adding your card details. Here is a doc for more details: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ Please let me know the results, Thank you