Background of the issue:
I am trying to have the Product List / 'Best Sellers' widget appear in all languages. The issue can be seen on this page: hidden link. I expected the widget to appear on all language
Symptoms:
'best sellers' is only showing for English on the page hidden link.
Questions:
Why is the Product List widget not appearing in all languages?
How can I make the widget appear on all language versions of my site?
We have a longer-than-usual waiting time, so I'll ask a few questions before one of my colleagues takes the ticket and looks deeper.
* Where does the Product List / 'Best Sellers' widget come from? I could not see the "Best Sellers for WooCommerce" plugin installed in the debug information (thank you for sharing!)
* This is a German page—hidden link. Do you mean that on each specific language page, you'd like to see the best seller list appear in all languages and NOT translated to any specific one?
Maybe I didn't understand what you were trying to achieve correctly. Could you share a screen to help us understand the issue better, if possible?
The widget is a normal Widget which is visible in English bit not the other languages (see German were widget does not appear) - see the attached widget with title 'Best Sellers'.
See attached, it is translated in all languages - I even deleted and recreated it. The widget still does not appear. I complete the String Management and all is translated.
I am happy to recreate the widget in another way as you seem to mention this is a problem with 'Legacy' widgets.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
Click "I still need assistance" the next time you reply.
Video: hidden link
Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form.
