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Supporter timezone: Europe/Zagreb (GMT+02:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Bruno Kos 1 day, 19 hours ago.

Assisted by: Bruno Kos.

Author Posts
September 30, 2024 at 5:23 am #16234067

goThrives

Background of the issue:
I'm using Ultimate Member form for register/profile. I've two fields: Language (multi-choice) and Gender (radio). WPML works well when showing the user profile information.

Symptoms:
WPML doesn't work when showing the profile info for 'Member Directory'.

Questions:
Why doesn't WPML work when showing the profile info for 'Member Directory'?

September 30, 2024 at 7:06 am #16234575

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Could you please replicate this on hidden link with the minimum amount of content necessary?

Please install the Ultimate Member plugin, and if anything else is needed, let me know.

I'll check in with our compatibility team. However, please note that Ultimate Member is currently not fully compatible with WPML, as mentioned here: https://wpml.org/plugin/?wpv_post_search=Ultimate%20Member. You may encounter issues, particularly with String Translation and other modules. We've attempted to collaborate with the plugin's author but haven't yet received the cooperation needed to resolve the compatibility issues.

Regards,
Bruno Kos

October 1, 2024 at 4:11 am #16238190

goThrives

Hi,

Thanks for the reply, I've replicated the issue with minimum content, please check the pages below:

1) Individual user profile hidden link
2) Members Directory: hidden link

As you can see, the fields of Gender and Language work on the English page but not on the German page

But they work well on the individual profile page in both languages.

Thank you for the help.

Best Regards

WMPL_UM2.jpg
October 1, 2024 at 7:34 am #16238704

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.