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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to add products to the cart on their translated site and is experiencing missing CSS styles on the same site.
Solution:
1. We first addressed the issue with adding products to the cart. Upon investigation, it was found that the issue might be related to the use of WPC Product Bundles for WooCommerce, which is not officially compatible with WPML. We recommended switching to a compatible plugin, which can be found here: https://wpml.org/plugin/woocommerce-product-bundles-2/.
2. For the issue with the product bundles, we suggested the following steps:
- Navigate to WPML > Settings > Custom fields translation.
- Set the

woosb_ids

field to 'copy' and save the changes.
- Make a minor modification to the original product and save or translate it again.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 5 replies, has 0 voices.

Last updated by Dražen 4 months ago.

Assisted by: Dražen.

Author Posts
February 10, 2025 at 3:32 am #16684932

stanislavK-14

Background of the issue:
I am trying to add products on my translated site: hidden link but it's unable to add products to the cart. Additionally, there is an issue with CSS files on my primary site nutrifoodketo.sk loading properly, but on my translated site, some styles are missing.

Symptoms:
Unable to add products to the cart on the translated site and missing CSS styles on the translated site.

Questions:
Why can't I add products to the cart on my translated site?
Why are some CSS styles missing on my translated site?

February 10, 2025 at 8:40 am #16685490

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us. Since we limit 1 issue per ticket, I will check your issue with cart, and then later you/we can open another ticket for your 2nd issue.

What is your 2nd language URL? I am checking hidden link and I can add products to the cart.

Let me know how can I check the issue.

Regards,
Drazen

February 10, 2025 at 2:39 pm #16688069

stanislavK-14

YEs this my second language url: hidden link you can simple add to cart products and it will show an error

February 10, 2025 at 2:43 pm #16688135

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I just tried to add 2 products and it works just fine for me, image attached.

Regards,
Drazen

Keto dieta pro rychlé hubnutí _ Nutrifood Keto.jpg
February 10, 2025 at 6:46 pm #16689285

stanislavK-14

on bundle products, it shows this error:

Untitled.png
February 11, 2025 at 8:35 am #16690299

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

okay, so probably something with bundle products, as other seems to work fine.

1) I am trying to check the default language version of this product, but seems there is no one. Language switcher does not lead to translation.

Please explain why is that?

hidden link

2) Also I see you are using WPC Product Bundles for WooCommerce, which is not on our official compatible plugins list so some issue may happen. We advise next plugin: https://wpml.org/plugin/woocommerce-product-bundles-2/

3) In the past there was a similar issue, can you please try next:

Go to WPML > Settings > Custom fields translation
Set the woosb_ids as copy and save
Go to the original product, do a small modification and save / translate.

Let me know how it goes.

Regards,
Drazen