WPML Translation Issue

This thread is resolved. Here is a description of the problem and solution.

Problem:

You are trying to update translations in a secondary language using WPML, but after translating, the gear icon still appears instead of the pencil icon. You are wondering why the gear icon appears after translating and how to ensure the pencil icon appears after translation.

Solution:

We recommend following the steps outlined in the WPML errata to address this issue. Please visit the following link for detailed instructions: https://wpml.org/errata/elementor-php-fatal-error-call-to-a-member-function-get_main_id-on-null/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Known issue

This topic contains 3 replies, has 0 voices.

Last updated by yukiS-2 1 day, 15 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
December 24, 2024 at 2:10 am #16542251
yukiS-2	Background of the issue: I am trying to update translation in the secondary language using WPML. Symptoms: After translating, the gear icon still appears instead of the pencil icon. Questions: Why does the gear icon appear after translating? How can I ensure the pencil icon appears after translation?
December 24, 2024 at 4:17 am #16542308
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Can you go to WPML->Support->Ate Error logs and send me a screenshot of the page. Further, Have you tried disabling all non-WPML plugins, switching to one of the default themes, and checking whether the issue still persists or not? Please remember to create a backup of your site (both files and the database) before making any updates or changes. This is always a good practice. Look forward to your reply. Thanks
December 24, 2024 at 5:44 am #16542387
yukiS-2	The screenshot of page is: hidden link I not yet disable other plugins cause this is the live website. But I already backup my site. Thank you.
December 24, 2024 at 5:48 am #16542432
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Please follow the steps as mentioned here to fix the issue. https://wpml.org/errata/elementor-php-fatal-error-call-to-a-member-function-get_main_id-on-null/ Let me know if this helps. Thanks
December 24, 2024 at 7:29 am #16542781
yukiS-2	Thanks for the fix