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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 5 replies, has 3 voices.

Last updated by Lucas Vidal de Andrade 1 year, 7 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 4, 2023 at 3:01 am #14729775

haoranP

wtf with this plugin? your plugin deactive all settings then deactive one of my language. what the hell? I am lossing money!! Now I still get one language disabled. How can I reactive that lang? I need reply now!

November 6, 2023 at 9:58 am #14736225

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

I just need a little more clarity on the issue you're facing.

1) Could you tell me which settings got turned off? Was it something within WPML itself, or are we talking about other settings, like those in WordPress or your theme?

2) Also, could you take a peek at this link to see if it's a case of the language being hidden? https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/.

Best Regards
Marcel

November 6, 2023 at 10:04 am #14736261

haoranP

the wpml cms is not even configured!!!!! all languages are gone for a while until I find this issue!

November 6, 2023 at 5:39 pm #14740781

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

To better understand your issue and better help you solve your problem, we require a bit more information.

Please share which settings were deactivated. Are we talking about general settings, like those on WordPress or your theme, or something within WPML itself?

Also, share screenshots of the pages where the settings were deactivated, as this is crucial for understanding your issue.

Best regards,
Lucas Vidal

November 9, 2023 at 1:19 pm #14767315

haoranP

Your plugin has many bugs and I am very angry now. All the issues, you never solve. And to solve this, you always asking me to disable other plugin, this is how you solve things? Now some of my best selling product is getting out of stock status!!!!! What's the matter with this plugin????????????? I need a call, need a live chat and need my problem solve right now!

November 9, 2023 at 3:21 pm #14769087

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

I can sense that this might be a bit overwhelming for you, and I'm here to help you through it. To get a better grasp of the situation and provide you with the most effective support, we need to see some examples or screenshots of the issue you're facing on your website. This will allow us to dive in and start working on a solution together. Could you kindly provide those details? I'm looking forward to getting this sorted out for you quickly.

Thanks in advance,

Lucas Vidal

The topic ‘[Closed] your plugin deactive all settings then deactive one of my language’ is closed to new replies.