Issue Description:
On the Hungarian version of the website, the "Contact" form (triggered by the "web akadálymentesség" button) does not respect the site's language settings upon submission. Even though all strings and pages are translated via WPML, the form behavior defaults to English.
It looks like the other thread was automatically closed after a period of inactivity without reply.
I just requested access to your staging site in another thread, rather than repeat that here, let me just note for the supporter that takes this ticket that credentials have been requested in this ticket:
Could you please tell me exactly what I should do next? The ticket you mentioned is already closed; I cannot reopen it, and therefore I cannot provide the credentials there. I am also unable to reach Marcel, who was handling that thread.
To clarify, we have not merged this with Carlos's ticket. That is running on a completely separate thread, and I would prefer to keep it that way, as I hope to close that case later today.
I would like to move forward with this issue as quickly as possible. Please advise on how I can provide the necessary access information since the other ticket is locked.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I'd be happy to take a closer look at this.
I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
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IMPORTANT
Please be sure to create a backup of the website and database before granting us access.
If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.
I may need to install a plugin called "All In One WP Migration" to create a copy of the website on which I can investigate the problem more thoroughly.
I would also be very grateful if you could provide a staging site on your server for this purpose. Make sure that the issue is visible on this staging site. An updated clone of your production site would be ideal.
If you have any questions about creating such a staging site, please contact your hosting provider. Please ensure that WPML is also registered on this staging site at https://wpml.org/de/account/websites/.
If you are unable to provide such a copy of the website for testing, please let me know on this ticket.
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Thank you for the update. Did you test the form with the corrected links in your environment? Does it now correctly redirect to the Hungarian thank-you page and send the auto-responder emails in Hungarian?
I have just double-checked the live system (the one I cloned for you earlier), and the translations there **already contain the correct Hungarian URLs**. I don't understand why they weren't showing up or working on the version you inspected.
If necessary, I can create a fresh staging site from the current live version so you can take another look at the exact settings we have now.
Please test this in your environment to confirm that the fix you suggested actually resolves both the redirection and the email language issue.
