Background of the issue:
I am trying to select a product in the bundle builder on my WordPress site using WPML. The issue can be seen on this page: hidden link. I expected to see a product for each section as seen here: hidden link.
Symptoms:
I got blank responses in each field when trying to select a product in the bundle builder.
Questions:
Why are the fields blank when selecting a product in the bundle builder?
Is there a configuration issue with WPML causing this problem?
We asked the plugin to support to assist and this was their answer, if it can help you
"
Hello William
Thank you for the staging website.
We debugged it and found that the issue is related to the "WooCommerce Multilingual & Multicurrency" plugin.
When the "WooCommerce Multilingual & Multicurrency" is active, the WP rest request API doens't work properly as it changes the "product" rest parameter value.
Please contact the WPML support and let us know their response. Why it changes rest api request "product" parameter? this link is for a test.
When the "WooCommerce Multilingual & Multicurrency" is activated the "product" rest api parameter is "Null" while it is sent to the server.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
"Easy Product Bundles for WooCommerce" is a Premium Plugin and we do not have access to it, as the author is not inside our partner program.
I would kindly like to ask you to install the latest version of the plugin on the following WPML test site so that we can try to recreate the issue and try to find a solution.
Finally, make sure that the products that are included in the bundle are translated, and then translate the bundle.
If this solves the issue for you please feel free to inform the author of the plugin that a wpml-config.xml file could be used inside the root folder of the plugin, which will automatically set the config for those fields.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Could you please try to edit the field a grouped products, then save the product?
After that, the fields should show up.
If this still will not solve the issue, I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further.
The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up the site and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
The next time you reply, click on "I still need assistance".
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.
