This thread is resolved. Here is a description of the problem and solution.
Problem: The client is having trouble translating specific LearnDash/BossBuddy blocks, specifically the 'Start course' button, 'Retake course' text, and 'Retake course' button on their website. Solution: For the 'Start course' button, we found the string in WPML-> String Translation. We advised the client to translate the word 'start' and keep the '%s' as they are without changing. For the other strings ('Retake course' text and button), we recommended the following steps: 1. Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan. 2. Go to WPML-> String Translation. 3. Scroll down and click on the "Translate texts in admin screens »" link. 4. Search for the needed strings. 5. Select the strings. 6. Click on the "Add to String Translation" button. 7. Then click on the "« Return to String Translation" link. 8. Translate the strings, clear the cache, and check the front end. We also provided a guide for further assistance on translating texts in admin screens: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
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We are having trouble translating specific learndash/bossbuddy blocks. We havent managed to find these translations in any menu. I am not using any documentation. We are having trouble on hidden link . If needed we can provide a staging envoirment with logins
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the screenshot. This string is in the course body, so you can edit it in the course body and update its translation using the translation editor. (hidden link)
I cant find the translation on the live website. The domain the string belongs to doesnt exist there. Can i provide you with logins for the live envoirment so that you can check it there?
In order to find the latest string, please check the following steps:
1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end
