[Resolved] Error 301 Too many redirects

Hi,

Welcome to WPML support. I checked your website and I see the translation with no issues. (Please check the screenshot)

I suggest that you do as follows:

- Go to "WordPress Dashboard > Settings > Permalinks".
- Click the "Save" button to flush the permalinks cache.

After that clear your browser cache.

Thanks

Hi, Thank you, so would you please copy your website to a staging version so I can do troubleshooting without the fear of changing something wrong on a live website and get back to us with the login info?

Please set the next reply as private.

I will take a look at that.

Beforehand, you can follow the steps below:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Woocommerce, WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

Hello,

I will help you further on this issue, as Christopher is on vacation.

After further debugging, we observed that the issue persists even without WPML when the default language is set to Greek and the category slug is translated. However, if the category slug is not in Greek, the issue does not occur.

To address this, I have found a workaround. You can add the following code to your theme’s `functions.php` file:

add_filter( 'wc_product_post_type_link_product_cat', function( $category_object, $terms, $post ) {
    // Ensure the term object is valid
    if ( isset( $category_object->slug ) ) {
        // Decode the slug to Unicode
        $category_object->slug = urldecode( $category_object->slug );
    }

    return $category_object;
}, 10, 3 );

Please let me know if this resolves the issue.

Thanks!

Hello there,

I just checked this url and it worked for me, hidden link

Can you clear the cache and check?

Look forward to your reply.

Thanks

Hello there,

Can you update it so I can check?

Thanks

Hello there,

The custom filter was not working on your context as the post has clild categories.

I modified the code as below to filter all taxonomy slug and it's working

add_filter( 'get_term', function( $term, $taxonomy ) {
    if ( $taxonomy === 'product_cat' && isset( $term->slug ) ) {
        $term->slug = urldecode( $term->slug ); // Modify slug for all product categories
    }
    return $term;
}, 10, 2 );

Let me know if this helps.

Thanks