This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing issues with translating the homepages of their website into different languages using WPML. Specifically, the English version shows a Lithuanian slider, and the Estonian, Latvian, and Russian versions lack menus and footers. Additionally, an unwanted search box appears at the bottom of these pages. Solution: 1. To address the slider issue in the English version, we recommend using the method described in Creating Multilingual Sliders with Revolution Slider and WPML. 2. For the missing menus and footers in the Estonian, Latvian, and Russian versions, we have split the ticket to focus specifically on this issue. You can follow the progress and find solutions here: Menu and Footer Missing on Translated Homepage. 3. Regarding the search box appearing at the bottom, please confirm if this element should not be present, and we can provide further assistance on this matter.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to translate the homepages of my website for different language versions using WPML. The original website is vekstrus.lt, and I have versions in Latvian (vekstrus.lv), Estonian (vekstrus.ee), Russian (ru.vekstrus.lt), and English (en.vekstrus.lt).
Symptoms:
The homepages are not translated properly for all versions, and I am unable to edit them.
Questions:
Why are the homepages not translated properly for all language versions?
How can I edit the translations of the homepages?
Thanks for contacting us. I've checked your Website hidden link and I can see the issue when I switch languages.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
English version homepage is almost fine: hidden link
I need to change the slider hidden link , currently it's Lithuanian version instead of English.
It's being handled by the Slider Revolution plugin hidden link
Sliders were automatically created for each language. hidden link
Each slider has a shortcode.
original homepage in Lithuanian language can be edited by Elementor and I can select the slider, but for translated version editing by elemntor does not work
It's just loading and nothing happens Elementor hidden link
If I try the safe mode - nothing can be edited. hidden link
Homepage - hidden link
For Estonian, Latvian and Russian versions homepages does not have menu or a footer, I don't know how to turn it on. hidden link hidden link hidden link
Also, a search box appeared at the bottom which should be there hidden link
By the way to edit WordPress files there is a plugin WP file manager and a backup has been made.
Thank you for your help in advance.
New threads created by Kor and linked to this one are listed below:
I'd like you to know that our support policy allows us to take care of only one issue per ticket.
Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.
The original page does not contain ant search box or links to the posts.
For example the orinal page hidden link
and the latvian translation contains the search box and additional links at the bottom of the page hidden linkhidden link
More examples: hidden link hidden link hidden link
hidden link hidden link
New threads created by Kor and linked to this one are listed below:
