Background of the issue:
I am trying to update my product data on my website. The issue can be seen on this page: hidden link
Symptoms:
The variations are there, and in the edit page, I see the stock amounts, but on the front end, all variants are shown as out of stock.
Also i noticed that in the translated version the variation name became unsynced
Questions:
Why are the product variations showing as out of stock on the front end?
How can I ensure that the stock syncs correctly between the edit page and the front end?
Welcome to WPML support. Please get back to us after following the steps below:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to WordPress Dashboard > Woocommerce > Woocommerce Multilingual
- Click the Status tab
- Scroll down and click the Troubleshooting link
- In the troubleshooting page, uncheck all other options except the Varaiable syncing option.
- Click the start button and wait for the process to finish
Of the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Make sure you set the next reply as private.
Thanks.
The topic ‘[Closed] I have stock sync issue’ is closed to new replies.
