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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 13 replies, has 2 voices.

Last updated by Shekhar Bhandari 12 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
June 14, 2024 at 5:16 am

mohamedM-67

Background of the issue:
I have translated my website from English to French using WPML. The site I need help with is hidden link.

Symptoms:
The booking form is not working on the French language version of the site.

Questions:
Why is the booking form not working on the French version of my site?

June 14, 2024 at 6:48 am
June 16, 2024 at 11:54 am #15742421

mohamedM-67

Hello I'm still on this issue

June 17, 2024 at 6:48 am #15743432

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Did you managed to fix the fatal error the plugin was creating?

Can you share the response from the plugin author.

Look forward to your reply.

Thanks

June 18, 2024 at 4:55 am #15747163

mohamedM-67

Hello sir all fatel error resolved but form not working

June 18, 2024 at 9:28 am #15748102

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

If you edit the booking form, you will see a lot of options are added using custom fields and they don't have any translations preferences, as a result they aren't added to form translations, one of which is availability, I suggest you to visit the booking form hidden link and mark all custom fields as copy, then update the form to see if it works.

You can also ask the plugin author which custom fields needs to be copied in translations to make it work properly.

https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

Let me know if this helps.

Thanks

June 18, 2024 at 7:53 pm #15750811

mohamedM-67

Problem did not resolved please check it again please

June 19, 2024 at 4:52 am #15752465

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you explain in details what's not working, I see the form showing properly even with dates.

Look forward to your reply.

Thanks

June 19, 2024 at 6:58 am #15753349

mohamedM-67

When form submit in french language it not show thank you page after successfull

June 19, 2024 at 7:00 am #15753364

mohamedM-67

We need to launch website today please

June 19, 2024 at 7:23 am #15753491

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

I see that there is no terms and conditions on the french booking page, can you please let me know how you can enable the terms and conditions check while creating the form?

June 19, 2024 at 11:59 am #15755502

mohamedM-67

I don't know.

June 19, 2024 at 3:46 pm #15757260

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

There must be some feature within the plugin that enables this options, I tried to search for it but couldn't find it, being so, can you reach out the plugin author and ask how the terms and conditions page can be enabled and since the plugin author mentions WPML compatibility, ask them if they can check this quickly and suggest a better workflow.

Thanks

June 25, 2024 at 4:27 pm #15823063

mohamedM-67

still no resolved issue

June 26, 2024 at 7:24 am #15830619

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Can you please check my previous reply and provide feedback on it. Without the feedback on it, it will be hard to help further on this issue. https://wpml.org/forums/topic/im-faceing-an-issue-on-booking-form-not-working-on-french-language/#post-15757260

Look forward to your reply.

Thanks

The topic ‘[Closed] I'm faceing an issue on booking form not working on french language’ is closed to new replies.