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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 5 replies, has 0 voices.

Last updated by Waqas Bin Hasan 8 hours, 58 minutes ago.

Assisted by: Waqas Bin Hasan.

Author Posts
February 6, 2025 at 2:33 pm #16676026

desireeM

Background of the issue:
wpml-media-help-tab.php contains duplicate breaking HTML

Symptoms:
The HTML is broken due to an invalid duplicate closing tag.

Questions:
Please fix.
See attached screenshot.

February 7, 2025 at 8:47 am #16678300

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I can see that double closing tag in the said file (wpml-media-translation/classes/menus/wpml-media-help-tab.php), however, before proceeding further, can you please provide more details? Like what kind of problem it is causing in usage, any feature break or etc (except an invalid HTML).

Please let me know and I'll try my best to further escalate the matter.

Regards.

February 7, 2025 at 10:38 am #16679026

desireeM

causes browser to run in quirks mode

February 7, 2025 at 12:44 pm #16679748

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Alright, thank you for the updates.

I'll escalate the issue to our 2nd tier team.

P.S.: I'll be off over the weekend and 'll update you on Monday.

February 10, 2025 at 5:19 am #16684964

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation. I've escalated the matter to our 2nd tier team and 'll update you accordingly.

February 10, 2025 at 12:14 pm #16686948

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I just wanted to update you that issue has been escalated to our dev team.