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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with the menu on the /en/ page being different from the menu on the main homepage.
Solution:
We recommended that the client should translate the Main Navigation menu into the secondary languages. This involves creating a backup first and then translating the menu to English and German to see if the expected results are achieved. We provided step-by-step instructions and links to our documentation for manual menu translation and auto-sync menu translation.

We also advised that menu translation is a one-time task and suggested prioritizing the translation of pages before proceeding with the menu translation.

Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance. WPML support forum

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This topic contains 6 replies, has 2 voices.

Last updated by Bigul 1 year, 4 months ago.

Assisted by: Bigul.

Author Posts
March 7, 2024 at 10:49 am #15383628

lucaC-85

By adjusting the settings of the /en/ page to match those of the Italian version, I managed to resolve some issues.

However, now the problem is this:

I have encountered the following menu, which is different from that of the main homepage.

How can I resolve this?

March 7, 2024 at 1:09 pm #15384477

lucaC-85

This is the problem.

menu.png
March 7, 2024 at 3:51 pm #15385486

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please check the attached images. The menu used for the Main Navigation is not translated into secondary languages yet.

So please translate the Menu to English and German after backup and make sure you are getting the expected results or not. Please refer to the following documentation for more details and let us know your feedback.

https://wpml.org/documentation/getting-started-guide/translating-menus/#fully-custom-create-menus-manually

--
Thanks!

Bigul

2024-03-07_21h15_07.png
2024-03-07_21h14_01.png
March 8, 2024 at 7:25 am #15387361

lucaC-85

Perfect, i have to do this for all translated pages?

March 8, 2024 at 2:21 pm #15389820

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thanks for the update. Menu translation is a one-time task. Please prioritize translating the pages to English and German first, then proceed with translating the menu into English and German.

We can translate the menu manually or by auto-sync. For more details, please refer to the following docs.

https://wpml.org/documentation/getting-started-guide/translating-menus/#fully-custom-create-menus-manually

https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync

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Thanks!

Bigul

March 11, 2024 at 8:02 am #15393374

lucaC-85

I translated the following page:

hidden link

But I don't understand where to translate from: Header, the Menu remains in Italian, and the Footer?

Thank you..

header.jpg
March 11, 2024 at 8:34 am #15393476

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thanks for the updates. You have marked the ticket resolved with not so good feedback. So just to make sure, do you still need our support on the following?

I translated the following page:

<em><u>hidden link</u></em>

But I don't understand where to translate from: Header, the Menu remains in Italian, and the Footer?

Please confirm.

--
Thanks!

Bigul