Tell us what you are trying to do?
I'm translating a page but when i add a translate in editor using duplicate in another language the category is not translated so it shows up in the wrong language and sometimes the content is broken.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Upon reviewing your debug information, I have observed that the PHP limit for your "WP Memory Limit" is lower than the recommended 256MB or the required 128MB, as mentioned in the documentation found at: https://wpml.org/home/minimum-requirements/. To resolve this, I kindly request that you contact your hosting provider and request an increase in the PHP value for you.
Sure, but please make sure that you performed a full backup of your Website.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I've checked your translated page here hidden link and may I know where can I see the issue? Could you please highlight it using a screenshot and share the URL of the page in question?
The problem is when we duplicate the flash template in posts add our content and publish afterwards we duplicate the dutch version to english for translations and thats where the content breaks. since this is a website for a client we fixed the page for them but we set up a flash #TEST for you this time the conent didn't break but sometimes the parent block columns is gone so the layout breaks. as you can see the #test shows up on the flash page in both languages. hidden link
Sorry, I might have misunderstood your issue. When I checked both pages below, the layout looked fine. Is there a way to see the layout issue so I can check? Maybe you can record a short screen recording using this free tool ? hidden link
As explained in last message we don't have a broken page at the moment since we fixed the page but sometimes the parent block columns is gone so the layout breaks. the problem we can show you right now is that when i duplicate translate a post the flesh is not translated and both posts show up in the same language instead of only 1. I have made changes so you see how the page looks sometimes when we duplicate. the issue we had can be found in the revisions of Flash #11 hidden link
I've reviewed the situation and observed that you aren't utilizing the Advanced Translation Editor. Are you indicating that you duplicated the page and performed manual translation using the WordPress Editor, and subsequently, the translated page encounters issues after saving?
I don't think it's after saving but after duplicating it already brakes since the flash of the duplicated post gets both english and dutch category flash (only visible after saving ofcourse).
Our client just created a new page and no problems so this only occurs when we want to make a post with category flash duplicate for translation and there something goes wrong.
My senior developer thinks that when she created the site the dutch flash category was the primary category with id 1 but when she installed wpml the dutch flash category was gone and the english flash category became the primary category with id 1 and the dutch flash category is now id 24 could this also be a problem why a new post gets both flash categories?
Sorry, could you ask your developer to record a short screen recording using this free tool ? hidden link . I'd like to know the steps to replicate the issue.
We apologize for the inconvenience, but in order to proceed with troubleshooting, we kindly request a site snapshot. Alternatively, with your permission, we can create a snapshot on our own.
For this purpose, we typically recommend using the free plugin "Duplicator." If you are already familiar with how Duplicator works ( https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To assist you further, please follow these instructions:
Watch the Duplicator instructions video: hidden link
If the archive file exceeds 400MB in size, please utilize Duplicator's file filters to exclude the cache, wp-uploads directory, media, and archive files.
Once you have the archive file, please share the link with us. You can use services such as Google Drive, Dropbox, or similar platforms as the snapshot file will likely be large.
Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.
