Product base slug is not showing in English

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This topic contains 3 replies, has 2 voices.

Last updated by Ilyes 1 year, 5 months ago.

Assisted by: Ilyes.

Author	Posts
October 2, 2023 at 1:51 pm
alessandroS-40	Slug not translated in product pages Good morning We report this problem to you on the website hidden link (staging). The permalink relating to the PRODUCT "/product/" (WooCommerce plugin) is correct in the default language (Italian), but is not translated into English. In this case it is always "/product/" even though the translation has been carried out. Here is a link to a video that reproduces the problem: hidden link Below are the links to 1 product (IT and EN) with the relevant permalinks: IT Product Link (corrected permalink): hidden link Product link EN (wrong permalink): hidden link Note that if I edit the EN permalink by correcting it, it is directed to the incorrect one. Ex. hidden link This is redirected to hidden link I followed your instructions (previous ticket opened) but nothing changes. https://wpml.org/documentation/support/wpml-troubleshooting-options/ hidden link Then re-save your Permalinks Can you check what the problem is? Is it configuration? Let me know. Thank you
October 2, 2023 at 3:15 pm
October 2, 2023 at 3:23 pm #14499109
alessandroS-40	Good evening, please could you check? The issue is not resolved.
October 2, 2023 at 6:13 pm #14499911
Ilyes Supporter Languages: French (Français ) Timezone: Pacific/Easter (GMT-05:00)	Hello again, Thank you for your patience, I have escalated the matter to our 2nd tier team, I will get back to you once I receive any updates, Have a nice day! 🙂
October 3, 2023 at 9:34 am #14502945
Ilyes Supporter Languages: French (Français ) Timezone: Pacific/Easter (GMT-05:00)	Hello, The Slug should be working fine now, We went to WPML > Settings > Post Types Translation > Searched for “product” > Deleted the assigned slug translation and translated it again from prodotto to product and seems to work. Please confirm that this works for you 🙂 ! Best,
October 3, 2023 at 2:13 pm #14505805
alessandroS-40	Thank you so much! It works!