This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that product category images in English were not appearing on the French version of their website.
Solution:
The issue was resolved by the client before the WPML support team could provide a solution. If you're experiencing a similar issue where translated versions of your site do not display images as expected, we recommend checking the translation settings for media files in WPML. Ensure that media files are set to duplicate or translate based on your site's configuration. For detailed guidance, visit our documentation on media translation.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through our support forum.
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Last updated by 4 months, 1 week ago.
Assisted by: Noman.