[Closed] Separate a multisite

Hello,

There are 3 entries in your database that create the problem: 2 for ATE (Advanced Translator Editor) and 1 which handles the banner.

What the team did to solve the problem was:

- Enabled Classic translation editor (just to disable the banner and ATE in general) from WPML > Settings
- Accessed the database (via adminer script or phpmyadmin plugin)
- Searched for 3 entries:
otgs_wpml_tm_ate_cloned_site_lock
WPML_TM_AMS
WPML_SITE_ID:ate
(found in the wp_options table)

We used this query to do so:

select *
from wp_options
where option_name = 'WPML_SITE_ID:ate'
OR option_name = 'WPML_TM_AMS'
OR option_name = 'otgs_wpml_tm_ate_cloned_site_lock'

where "wp_" is the prefix of the client's WP installation

- Delete those entries after a db backup (for the wp_options table or at least for those entries)
- Went to WPML > Settings and re-enabled ATE
- We also had to flush the your cache from settings > Object Cache before we re-enabled ATE, otherwise it would show a cached version of the site and the proper actions wouldn't be triggered.

NOTE:
You are now using a "new" version of the site which means: no glossary, no translation memory, no anything in ATE, it's a clean slate.
But the translations are still working.

Please let us know if that is okay.

---

To avoid this, the next time you duplicate a site, make sure to select the option "copy" instead of "move", please refer to this documentation for more info: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/

and specifically to this section: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/#using-a-copy-of-your-site

I hope this fixed your issue.

Best,