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Last updated by bozhidarN 1 day, 9 hours ago.

Assisted by: Dražen.

Author Posts
January 26, 2026 at 1:01 pm #17762474

bozhidarN

We managed to fix the fields.

However we checked if Woo translations for regions and countries are downloaded and they are. Not displayed in dropdowns in checkout and settings > Woo > Delivery zones.

The Bulgarian strings are displayed on both.
Just updated the whole website and all translations.

No string to change the terms and conditions text in checkout as well.

January 26, 2026 at 1:19 pm #17762489

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

In this ticket, let’s continue check the Terms and Conditions text. I’ll need to investigate further how it was added and which parts were translated or left untranslated, as I’m currently seeing a mix of translations coming from EN to BG and possibly other directions as well.

I’ll update you as soon as I have more information. Please note that this may be tomorrow morning, as I’m close to finishing my workday today, but I will continue working on your case.

Regards,
Drazen

January 26, 2026 at 2:07 pm #17762844

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I’ve checked this further on local copy and can see that this string is not loading the English translation even when WPML is disabled and the site language is set to English. This indicates that the issue is related to the WooCommerce translation files.

What I did was delete the WooCommerce translation files from wp-content/languages/ and then force them to download again via Dashboard > Updates.

Please make sure to create a backup before doing any actions, just in case.

After doing this, the string displays correctly in English. Once WPML is enabled again, you can translate it via WPML > String Translation, and it then shows correctly as well.

Let me know if you have any questions or if anything is unclear.

Regards,
Drazen

January 26, 2026 at 2:41 pm #17763056

bozhidarN

Thank you we will do so. Just to be sure: We should delete the en_US po, mo and so on files or the BG ones as well?

January 27, 2026 at 7:15 am #17765046

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

yes, please delete all EN and BG WooCommerce files from the language folder. As mentioned, it appears that this is not working correctly even without WPML.

You can easily test this by disabling WPML and switching the user language to EN. You will see that BG strings are still displayed, even though they should be in EN.

The easiest approach is to delete the files in smaller batches and then check in the backend whether “Products” is displayed in EN instead of BG while the user language is set to EN. I’ve attached an image for reference.

Once this is done correct in EN, you can force and re-download your translations as explained before. As it seems something is wrong with your translation files.

Let me know how it goes.

Regards,
Drazen

String-Translation-‹-FOOD-FOLIE-—-WordPress-01-27-2026_08_13_AM.jpg
January 27, 2026 at 7:40 am #17765274

bozhidarN

We renamed the plugins folder in translations to plugins1.
Downloaded translations again just for plugins and it seems to work perfectly.