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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that even though Woo translations for regions and countries are downloaded, they are not displayed in dropdowns in checkout and settings > Woo > Delivery zones. The Bulgarian strings are displayed instead. Additionally, the filter titles are not visible as strings.
Solution:
We advised the client to check the language settings of the affected strings in WPML > String Translation. It appears that the strings were assigned to the wrong language. We recommended changing the language of these strings and verifying that the translations are correct. This adjustment should resolve the issue, and the correct translations should then appear on the frontend.

If the problem persists or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve the issue, please open a new support ticket.

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This topic contains 6 replies, has 0 voices.

Last updated by Dražen 2 months, 2 weeks ago.

Assisted by: Dražen.

Author Posts
January 26, 2026 at 1:01 pm #17762473

bozhidarN

We managed to fix the fields.

However we checked if Woo translations for regions and countries are downloaded and they are. Not displayed in dropdowns in checkout and settings > Woo > Delivery zones.

The Bulgarian strings are displayed on both.
Just updated the whole website and all translations.

No string to change the terms and conditions text in checkout as well.

January 26, 2026 at 1:05 pm #17762478

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

lets continue here on your issue with countries. Just to confirm the issue, you mean that in EN checkout under country fields EN countries are not showing while they should, correct? They are showing in BG language here.

Let me know.

Regards,
Drazen

January 26, 2026 at 2:09 pm #17762845

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Regarding the countries, I can see the strings in WPML > String Translation, and they are already translated. However, the issue seems to be that the strings are assigned to the wrong language.

Please change the language of the affected strings and verify that the translations are correct. After that, it should work correctly on the frontend.

I’ve attached an image for reference.

Regards,
Drazen

String-Translation-‹-FOOD-FOLIE-—-WordPress-01-26-2026_03_04_PM.jpg
January 26, 2026 at 2:37 pm #17763050

bozhidarN

Thank you. Tried switching the language and adding the translations to a few of the regions/countries but did not work. Still listed as BG always.

January 27, 2026 at 7:17 am #17765064

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

great, thanks.

I assume the cause is the same as in the other ticket, where translations are being overwritten by the BG translation files. Once you resolve the issue in the other ticket and the EN strings are displaying correctly, please check this issue again.

If it is still not working correctly after that, let me know and I will take a look.

Regards,
Drazen

January 27, 2026 at 7:42 am #17765275
bozhidarN

Yes the cause is the same for the other ticket.
The issue is fully fixed and some other things in translations in the website.

Closed the other ticket.
One last thing. Can you please open a ticket for the YITH filter titles as it was not fixed by this.
The problem: Filter titles are not visible as strings.

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-filter-titles-are-not-visible-as-strings/

January 27, 2026 at 7:56 am #17765466

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back to me.

Amazing, great news, and good job on your side fixing those issues.

I’ve opened a new ticket so we can continue there:
- https://wpml.org/forums/topic/split-filter-titles-are-not-visible-as-strings/

Regards,
Drazen