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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using an ACF settings page to assign the logo to their website, but when they select a different language, the logo disappears.
Solution:
We recommend reviewing the documentation on how to make custom fields on the ACF options page translatable with WPML. This guide provides detailed steps on setting up the translation for options page custom fields, which should resolve the issue with the disappearing logo. Here is the documentation link:
Translating the ACF Options Page Custom Fields with WPML

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 1 replies, has 0 voices.

Last updated by Rich Staats 1 month, 1 week ago.

Assisted by: Otto.

Author Posts
January 19, 2026 at 4:03 pm #17743367

Rich Staats

We use a ACF settings page for assigning the logo to the website. When we select a language it disappears.

January 19, 2026 at 6:40 pm #17743881

Otto

Hello,

I think the AI help was a bit confusing.

This documentation handles your specific use case:
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-the-acf-options-page-custom-fields-with-wpml/#translating-options-page-custom-fields

As far as I can see, the logo appears in both languages in the front end, so I understand that what you need is to make it translatable.

Please review the documentation I shared and let me know if it helps.

Best Regards,
Otto

January 22, 2026 at 1:10 pm #17754005

Rich Staats

thanks, we figured this out