translation issue

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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Author	Posts
May 10, 2024 at 11:05 am #15614278
taraM-7	in the website, some text are not translated in other languages, and i can't find them in string search
May 10, 2024 at 8:53 pm #15616398
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello there, Can you give us an example of a string you're unable to translate? To try to fix it, please go to WPML -> String Translation and enable the option "Look for strings while pages are rendered", then visit the page in which the string is located and go back to the String Translation, refresh the page and check if you'll be able to locate new strings now. (Please don't forget to uncheck the option "Look for strings while pages are rendered" once you're done). Translate the new strings and see if it gets the issue fixed. Also, so that we can take a better look at this, could you please attach the Debug info? You can see how to retrieve and paste it here: https://wpml.org/faq/provide-debug-information-faster-support/. In summary, these are the steps that you need to take in order to retrieve it: - Go to WPML > Support > Debug Information - Copy the Debug Information from there. - Find the “Additional Data” section below this chat. - Click on the “Debug Info” item to expand it. I'm enabling the Debug Info template for your next reply. Thanks, please let us know.

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