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Supporter timezone: Europe/Vienna (GMT+02:00)

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This topic contains 17 replies, has 0 voices.

Last updated by Bigul 1 day, 16 hours ago.

Assisted by: Bigul.

Author Posts
July 8, 2025 at 3:02 pm #17214868

mihaiT-6

More than this - I have switched from <Translatable only show translated items> to <use translation if available or fallback to default language> and back; now even the few elements that had visible translation are not working anymore

July 8, 2025 at 4:05 pm #17215373

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to assist you in resolving the issue.

Please share the exact steps to reproduce the issue on your site. It would also be very helpful if you could provide a couple of screenshots or a screencast to help us understand the issue better.

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Thanks!

Bigul

July 9, 2025 at 7:58 am #17217334

mihaiT-6

Hello,

On hidden link I did the following modification - on WPML Settings -> Post Types Translation I have changed the pages from Translatable
use translation if available or fallback to default language to Translatable
only show translated items. After that, I was not able to see the translated content (hidden link) at all on frontend, only inside ATE. Swiched option back did not fix the issue. Cache was deleted.

July 9, 2025 at 11:18 am #17218817

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. On the staging site (hidden link), I can still see Romanian text instead of the English translation.

Please confirm, did this issue start after the recent changes in the WPML settings? Refer to the attached image for more details.

--
Thanks!

Bigul

2025-07-09_16h46_48.jpg
July 10, 2025 at 8:00 am #17222276

mihaiT-6

Yes, I confirm this issue started after the modification in settings.

July 11, 2025 at 9:11 am #17226865

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I was able to reproduce the issue on hidden link, and it still exists after the initial checks.

Therefore, please confirm if there are any server-side caching mechanisms in place. If so, clear all caches and check whether the issue persists.

If the problem remains, please allow me to create a copy of your site using the Duplicator plugin (https://wordpress.org/plugins/duplicator/). This will help us debug the issue safely on a local server without affecting your live or staging environments.

--
Thanks!

Bigul

July 15, 2025 at 8:13 am #17236643

mihaiT-6

Hello,

There are not any server-side caching mechanisms in place. Also we allow using duplicator in order to create a copy of the website. Please let me know if I can help with something.

Thank you

July 15, 2025 at 3:26 pm #17238703

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I will troubleshoot it with the main ticket and get back to you as soon as possible. It looks related. Please wait.

--
Thanks!

Bigul

July 23, 2025 at 8:03 am #17262424

mihaiT-6

Hello,

Thank you very much, I am looking forward for some updates!

July 25, 2025 at 8:11 pm #17272026

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

We are still working on this issue. At the moment, the content is only displaying the translation correctly when the Elementor plugin is active. We are currently exploring possible workarounds and will get back to you as soon as we have an update. Thank you for your patience.

--
Thanks!

Bigul

July 29, 2025 at 12:11 pm #17278750

mihaiT-6

Hello,

I want to tell you that translations are working when Elementor is NOT ACTIVE.

Thank you

July 30, 2025 at 9:04 am #17281151

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. We are still working on this issue and were able to reproduce the same behavior on our local copy. The issue does not occur when Elementor is inactive.

Please confirm if the site was previously translated manually using the WordPress Editor or with the WPML Classic Translation Editor? We noticed that the translation packages (WPML >> Packages) are missing for most pages, including the Homepage, on both the live and staging sites.

Please refer to the attached images for more details, and let us know your feedback.

--
Thanks!

Bigul

2025-07-30_14h18_50.png
2025-07-30_14h18_11.png
August 1, 2025 at 8:47 am #17287449

mihaiT-6

Hello,

Levis Automobile was translated fully using WPML Advanced Editor, packages were deleted by myself when debugging.

Thank you

August 1, 2025 at 10:42 am #17287956

mihaiT-6

Please work only on staging as multiple functions.php functions are deleted. And reverse what you did on live. thanks

August 1, 2025 at 10:46 am #17287959

mihaiT-6

Your PHP code changes were not applied due to an error on line 139 of file wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php. Please fix and try saving again.

Is Urgent