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[Resolved] Translations on advanced editor don't publish on pages

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This topic contains 7 replies, has 0 voices.

Last updated by Marcel 1 week, 2 days ago.

Assisted by: Marcel.

Author Posts
August 19, 2025 at 2:11 pm

jean-marcW

Background of the issue:
I am trying to publish translations on pages using the advanced editor on my site hidden link.

Symptoms:
Translations on the advanced editor don't publish on pages.

Questions:
Why aren't translations from the advanced editor publishing on pages?
August 19, 2025 at 2:47 pm
August 20, 2025 at 8:38 am #17333485

jean-marcW

any news ?
August 20, 2025 at 5:36 pm #17335337

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Our support queue has been a bit higher than usual, thank you for your patience. I'm still analyzing and will get back to you in the next few hours.

August 20, 2025 at 8:56 pm #17335562

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I downloaded a copy of your website, and noted that the translation content disappears, when WPML String Translation is active. This plugin is required, so WPML works with Elementor.

I will make a few more tests, but will likely need to get a second opinion with my colleagues. I'll let you know in the next 24 hours. Thank you for your patience.
August 21, 2025 at 7:32 am #17336161

jean-marcW

ok thanks !
August 21, 2025 at 9:17 pm #17338971

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

I've escalated your ticket to our development team, and will get back to you as soon as I hear from them.
August 22, 2025 at 7:47 am #17339576

jean-marcW

noted, thanks
August 27, 2025 at 5:29 pm #17352702

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

my colleague Lucas is currently unavailable, so I will take over this case.

We can confirm that the issue does not occur locally, even when the String Translation plugin is reactivated. Our team also tried to review this on your installation via the File Manager, but it seems that debugging is not writing to the debug.log.

Could you please verify this on your side? Are you aware of any recent changes, such as a modified log path?

Best regards,
Marcel