This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to update the translation of 'footer-sml-section-2-credit' in English after updating the text in French. This issue might be due to a database corruption, where certain values in the icl_strings table are incorrectly set.
Solution:
To resolve this, you need to access your database and modify the icl_strings table. Specifically, look for entries under admin_texts_astra-settings where the columns string_package_id and location are set to 0. Change these values to NULL. After making these changes, you should be able to translate the text via WPML --> String Translation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
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This topic contains 7 replies, has 0 voices.
Last updated by 1 month ago.
Assisted by: Paola Mendiburu.
