This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing an issue where translated subcategories in your LMS system become main categories instead of connecting with their parent categories when using WPML to translate from English to Arabic.
Solution:
To resolve this issue, we recommend translating the parent taxonomy first and then the child taxonomies. This ensures that the hierarchy of the categories is maintained correctly after translation. Please follow the step-by-step guide provided here to synchronize the taxonomy structure: Translating Post Categories and Custom Taxonomies.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 2 replies, has 1 voice.
Last updated by 1 week, 6 days ago.
Assisted by: Carlos Rojas.